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Leader Profile

HEIDI MYRONOWYTSCH

Operations Manager

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A Operations Manager drives operational efficiency, enhances client experiences, and supports the mission of high-quality mental health and wellness services. They oversee daily operations, managing staff, processes, and resources for seamless workflow. Working with leadership, they align operations with strategic goals and drive improvements. By implementing best practices, they foster growth and exceptional service. Their hands-on approach ensures a client-centered, high-standard environment.

Heidi Myronowytsch is a results-driven Operations Manager with 27 years of experience optimizing business processes and driving organizational efficiency. Specializing in communication and relationship building, process efficiency and workflow optimization, and fast-paced environment adaptability, Heidi has successfully implemented and developed system training procedures for commercial clinical care systems. Committed to excellence, she focuses on streamlining operations, fostering collaboration, and ensuring seamless service delivery.

Drawing on diverse certifications in Phlebotomy, Medical Assisting, and Pharmacy Technology, Heidi has cultivated a robust foundation in healthcare operations. Her background spans roles in both healthcare and customer service, enabling her to navigate complex systems while maintaining a strong commitment to patient and client satisfaction. Adept in problem-solving on the spot and adapting to rapidly changing demands, Heidi excels at refining processes for enhanced efficiency. Her strong communication skills and ability to build enduring relationships ensure seamless interactions for both teams and clients.

In her current role, Heidi coordinates all aspects of daily operations to guarantee tasks are completed accurately, efficiently, and in alignment with organizational goals. She also manages client-facing processes to promote exceptional experiences, continually developing and refining workflows that improve service delivery. Her leadership style is marked by a go-getter attitude, leading by example and empowering others to think outside the box. Heidi strives to inspire individuals to become the best version of themselves, unlocking their full potential for long-term growth and success.

Heidi’s vision is to leverage her 27 years of operational expertise to create a well-structured, client-centered environment that promotes collaborative innovation, drives sustainable growth, and upholds the organization’s mission at every level.

“The delivery of mental health and wellness services should be based on the needs of clients and the community.”

Dr. Jessica Headley, President & Chief Executive Officer

Wellness Grove

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